Telehealth and Online Scoliosis Learning Now Available!

By Rosemary Marchese (Phsyiotherapist)

Telehealth sessions will be launched at Schroth Scoliosis Physiotherapy Clinic by Monday 23rd March, 2020. This will include Scoliosis and postural assessments and Schroth sessions. These are currently very challenging times with Coronavirus epidemic providing a frightening reality-check for many of us. While the world is changing daily, with new announcements and more and more potential lock-downs, it has come time for us to transition to Telehealth sessions. At the time of writing this announcement there are still face-to-face sessions occurring. However, as we all know that could change very quickly. Given any potential lock-down could last some time, we decided to launch Telehealth.

Our current patients will receive an email in the coming days to help them prepare for Telehealth. New patients are welcome to enquire. We’ve thought hard about how to deliver scoliosis assessments and Schroth scoliosis-specific exercises via Telehealth, and while we know it will be challenging, it is something we must move towards in light of this world-wide crisis. Right now, our currently booked patients can keep their face-to-face appointment but are advised to be prepared that things may change soon and to be ready for it. We anticipate a steep learning curve for all of us, but if we are all understanding, we hope to provide the best possible service we can. It may not be the ‘same’ as face-to-face, but it can also bring some added benefits, such as reducing travel time and stress on families during this difficult time. 

Are health fund and Medicare Rebates available for Telehealth Physiotherapy?

Not at at this stage. However we know that the Australian Physiotherapy Association (APA) is working hard at lobbying for changes. For this reason, while most of our sessions are one hour in length, we are offering some 30 minute sessions to ease the financial burden of patients/families who want to continue using services but will struggle without health fund or Medicare rebates. 

Can I continue to use NDIS for physiotherapy?

We do allow people to use their NDIS for physiotherapy. However you must be self-managed. At this stage NDIS patients can use Telehealth, however if you are uncertain check your own situation. 

Can I book Telehealth Online?

Yes, we will make the bookings available online. However if we are booked out we encourage you to call (02) 89140508 or email info@schrothscoliosisphysio.com.au to find out more or make a booking. 

Our Reception Staff

During this crisis we may find that our reception staff are needing to work from home more and more. Please be understanding of this. If the phone is not answered please leave a message or email us. Someone will get back to you. 

24 hour cancellation

We require 24 hours notice for cancellations or rescheduling. We charge 100% of the consultation fee if you do not provide 24 hours notice. The same applies for Monday appointments because we check messages daily. We keep a waiting list and try to fill the appointments so that all patients get a chance to be seen. 

Payment for Telehealth

Telehealth sessions must be paid for at the time of booking. If you make multiple bookings you will be called to make the payment at least 24 hours in advance. Payments can be made over the phone or via bank transfer. Please be flexible with this given the current world crisis and the difficulty with taking phone payments for multiple patients as we transition to this new method of treatment. 

If you have any questions please call (02) 89140508 or email info@schrothscoliosisphysio.com.au 

Current patients will receive an email with more detail shortly! 

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